California, New York, and now Florida have ordered all residents to stay at home with the exception of Essential Services, which includes air conditioning, plumbing, and drain cleaning service contractors!
State and local health officials are doubling down on containment efforts to mitigate the spread of coronavirus by closing down all “non-essential” businesses for the time being. Fortunately, this will not impact Joe Cool Home Services. Joe Cool is able to provide our customers with the services they need to live in safety and comfort in their homes. We are considered an “essential” business as our work is necessary to maintain the safety and sanitation of our local community. Learn about our response to COVID-19 and how we continue to provide 5-Star AC, plumbing, and drain cleaning services to our customers, below.
Our Service Experts and Office Staff
Our team will be available for services, so our customers at home can live in safety and comfort during this challenging time. While present in your home, our Service Experts are taking extended precautions , including:
- Washing and sanitizing their hands frequently
- Wearing protective disposable gloves
- Sterilizing all tools and equipment upon arrival at your home
- Respecting social distance by implementing a “no-handshake” rule with customers
- Moving to a remote working environment for office staff to avoid close contact
- Disinfecting frequently touched objects and surfaces
- Practicing mindful hygiene etiquette, such as sneezing or coughing into their elbow or a disposable tissue
- Joe Cool is providing daycare for employees in need of child care due to school closings
Please rest assured that any service expert present in your home is healthy and able to service your plumbing, drain cleaning, and home AC repair needs. We require any team members to stay at home if they feel ill. We ask our customers to please let us know if anyone in their home is feeling sick or has recently traveled to a foreign country, so we can protect our staff and other customers.
Your health and safety are of vital importance to us as we are a family run and operated business that prioritizes our local family, friends, neighbors, and community above all else. Currently, our team members are being retrained on the correct safety procedures and hygiene protocols. This way, we can help protect our staff and customers while continuing to provide outstanding services. Meanwhile, we encourage our customers to take the same precautions at home and in public to keep themselves and others safe.
Call Us When You Need Us
Health and safety are all of our responsibilities. Let’s be cognizant of our community and fight this together, whether you live in Pinellas Park, St. Petersburg, New Tampa, or any other nearby regions. Part of that is communicating and connecting with each other (digitally, of course, as we have to respect social distancing). When you need a service expert for plumbing, drain cleaning or air conditioning, we are here to help.
If you have any questions, concerns, and requests, please contact a Joe Cool specialist. Our local plumbing contractors and HVAC technicians are ready and willing to work with you during this difficult time as your health and comfort are our top priorities.