Your Complete Solution for Air Conditioning, Plumbing, & Drain Opening

The leak is there. The area was never before that wet and moist constantly, so the pipes need to evaluated for leak small. Not done. Fee collected.75 Dollars. For nothing!!!.how experienced is Michael. I was led to believe That this fee included finding leak and estimate for repairs, when I have spoken . Grace

Aaron from Joe Cool came to unblock a stuck kitchen drain. This ended up a lot more complicated than could be solved by snaking it. He scoped the drain and ended up on the roof to unclog it through the vent pipe without hesitation. Throughout the repair Aaron was professional, helpful and always ready to get the job done. Really appreciate the service.

I called for help at 8:15 AM on a Friday. The AC had failed over night. The Technician responded shortly, (1st surprise being same day) The man (Jim or Jimmy) was polite, courteous and the most professional tech i have come across in along time. It took a while, but his persistence and powers of observation led him to break out he big guns and do an electronic leak check. The answer was not what I wanted to hear, but at least we discovered the WHY, a Condenser leak. We were left with written options , repair, replace etc. The unit age was not anywhere near the dreaded MUST replacement scenario, so we asked to check on the extended warranty, in hopes of one having been registered on it, no such luck. I asked for a salesman to assess and give options. (Derrick) He did openly and honestly say, I am not going to guide you into a new unit. This one is still salvageable. (2nd surprise). We discussed all the variables and made our decision and are choosing to replace the unit. Oh did I mention that the salesman was here the same day I asked for pricing (3rd Surprise) Totally our decision, no pressure, just the facts and options. Exceptional! Joe Cool deserves the moniker of COOL.

Lewis is the best technician! He was very kind and professional. He worked with my budget and helped me to get my drain fixed promptly. I was quoted way more than I could pay and was going to use another company, but since I am a member, Lewis was able to make it work to ensure that I stay a member and use Joe Cool.

A top-notch company for sure, professional, affordable, and responsive!