Honest & Reliable Air Conditioning, Plumbing, Drain & Sewer Experts

Needed Joe Cool for replacing my whole AC unit. They were agile, honest extremely efficient. Their price was also really good compared to other providers. Special thanks to Joey, who was really helpful during the whole process.

I had the pleasure to meet Jarret Ditursi today and I’m making sure to mention his name, so this company appreciate this employee. Joe Cool was our 3rd option, after spending a week looking for a cooling company. We were hesitant as we had a previous experience with another company. After explaining Jarret what we went through and what the other companies told us was the issue, he basically confirmed that information and educate us about other things. He left until he made sure our a/c was running and cooling; during the entire interaction he showed respect and understanding. Joe Cool Air management company, you do make sure that you keep this employee happy, this is one of those that will drive you revenue constantly. Overall, I consider the price was fair doing a comparinsong with the other companies.

Outstanding company, service, and product! I cannot say how impressed I am with having a company that actually practices customer service from the moment you call till the time they walk out the door. Everyone that we dealt with from the receptionist, the service technician, the advisor "Joey", and of course the installation crew were exceptional and provided the best in customer service.

I really appreciate the quality of service Joe Cool provides. They are responsive when you reach out. I never have an issue getting answers or speaking to the right person regardless of how I reach out. All the technicians I've worked with are professional and skilled. They also communicate well regarding ETA and what's needed to resolve your issues. Raymond C, my last technician went above and beyond to handle an issue I was experiencing. Highly recommended!

A tech from your company was in my building downtown today and is just about the nicest and most helpful service guy I've met. He worked with the building crew on the overall system, but even stopped to help me get out of the parking garage when I was blocked in. I know who I'm calling when I need something, and I wish I had the guy's name to give him a shout out. Thanks for everything guys! 👋